Frequently Asked Questions (FAQ)

For moves, installs, and large projects, we recommend booking 1–2 weeks in advance.

For deliveries, 24–48 hours is usually enough, but we regularly accommodate same-day or next-day service when availability allows.

Yes. We offer free, no-obligation estimates for all our moving services. Simply contact us at (615) 830-6882, and our team will provide an accurate quote tailored to your needs. In-home walkthrough estimates and virtual walkthroughs can also be scheduled before moving.

We are based in Franklin, TN, and proudly serve Middle Tennessee and surrounding areas, including Nashville, Brentwood, Spring Hill, Columbia, Murfreesboro, South Nashville, Nolensville, Smyrna, La Vergne, and Dickson. In addition to local service, we also offer long distance moving services to help customers relocate anywhere they need to go.

We handle everything from moving a single item upstairs to relocating a 5-bedroom home cross-country. Our services include:

1. Local & long-distance moving
2. White-glove delivery
3. In-home labor
4. U-Haul and POD loading/unloading
5. Dump runs & donation pickups
6. Staging & de-staging
7. Furniture assembly
8. Designer receiving, inspection, warehousing, and storage

Yes. We have a professional packing team, made up of experienced local moms, who specialize in packing, unpacking, organization, and decluttering full-time.

Yes. We operate two climate-controlled warehouses, one dedicated to long-term storage and one for short-term storage, receiving, inspections, and designer warehousing services.

Yes, we are fully insured and can provide a COI upon request. Our coverage includes:

1. General Liability – covering people and property while we are on-site
2. Commercial Auto – covering our trucks in transit
3. Cargo Coverage – covering your items during loading, unloading, and transportation

Yes. Our team is trained and equipped to move pianos, large furniture, safes, and other oversized or delicate items. We also provide white glove delivery services for high-value furniture and designer pieces.

For deliveries, we get your preferred time windows at booking and text you the afternoon before with your exact ETA.

For moves, installs, and larger projects, we lock in a firm start time at the time of booking so you know exactly when to expect our crew.

• Label your boxes clearly.
  
• Pack personal or valuable items separately (documents, jewelry, medications).
  
• Ensure driveways or access points are clear for our moving truck. Our team will take care of the rest.

We offer free walkthrough estimates where one of our team members visits your home to evaluate your items, layout, and overall job scope. This helps us determine the number of men, trucks, and hours needed.

Busy schedule? We also offer virtual estimates using a guided photo system you can complete at your convenience.

If your moving date changes, contact us as soon as possible. We’ll work with you to reschedule and accommodate the new date.

Getting started is easy. Call us at (615) 830-6882 or fill out our online form to request a free moving estimate today.

Smaller moves (studio through 2–3 bedroom homes) can take 1–2 hours up to a full day.

Larger homes (3–4+ bedrooms) typically take 1–3 days, depending on item volume, whether packing is needed, and whether the move is local or long-distance.

Every crew arrives with:

1. Floor protection
2. Gloves, dollies, and rollers
3. Plastic wrap
4. Moving blankets & tape
5. A full tool set

We also bring extra boxes, mirror slices, mattress bags, TV boxes, packing paper, and bubble wrap, just in case. All essential materials are provided free of charge.

In most cases, adding an additional truck is more cost-effective than making several trips, especially for moves with longer distances. When preparing your estimate, we calculate the least expensive and most efficient option for your situation.

Setting up a designer account is completely free. Once you’re ready, we send an onboarding email that includes:

1. Designer Intake Form

This form gathers details about your project so we can tailor our services to your exact needs.

2. Inventory Portal Login

You’ll receive your link, username, and password. In your portal you can:

1. View real-time inventory
2. See multiple inspection photos per item
3. Sort by client or project
4. View SKUs, vendor info, weight, cube, etc.
5. Enable notifications when new items arrive

Everything is tracked through our QR code system for accuracy.

3. Service Agreement

Once signed, you are fully set up and ready to ship items to our warehouse.

Attached Documents

The onboarding email also includes:

1. A simplified pricing guide
2. A “Receiving Info” document outlining warehouse address, hours, labeling requirements, and procedures

We offer moving, white-glove delivery, staging & de-staging, in-home labor, assembly, long- and short-term storage, receiving, inspection, multi-room installs, and full warehouse support for designers and homeowners.

Yes, we complete senior and assisted-living moves weekly. We also offer:

1. 5% senior discount
2. 10% veteran discount

We are not a broker. All work is done by our trained, full-time employees. We do not subcontract or outsource our labor.

We have proudly served the community since 2021.

Yes. We are open Monday through Saturday, with Sunday availability upon request.

Here’s what a typical install day looks like:

1. Inventory Scan-Out: Every item is scanned out of our warehouse before loading so nothing is missed.
2. Protection Setup: Upon arrival, the crew lays floor protection, door and railing covers, and wears gloves and shoe covers.
3. Rug Placement: If rugs are involved, we load them last so they can be laid out and centered first.
4. Unboxing & Placement: We unbox, place, and assemble every item according to your direction or floor plan.
5. Clean Finish: All packaging and trash are removed, leaving the home clean and installation-ready.

If you live out of state and cannot attend install day, simply provide detailed floor plans, we handle the rest.

Upon request, we can also bring our licensed general contractor for light fixture and art installations.